Asiana Airlines customer service phone number, email address

Asiana Airlines customer service

Contact Asiana Airlines: Find below the customer service information of Asiana Airlines, including phone and physical address. You can reach the below contact channels for new flight booking, any flight cancellation, refund, lost baggage, frequent flier program, flight offers, or other queries.

Head Office contact information

Asiana Town,

No 47 Osae-Dong, Gangseo-gu, Seoul,

157-713, South Korea

Customer Service

Phone: 1588-8180 or 82-2-2669-8000 (South Korea)


International Support

Phone: 61-2-9260-4300 (Australia)

Phone: 86-10-8451-0101 (China)

Phone: 33-1-81-80-0940 (France)

Phone: 49-69-9210-190 (Germany)

Phone: 91-124-4690813 (India)

Phone: 90-212-256-4144 (Turkey)

Phone: 66-2-016-6500 (Thailand)

Phone: 34-932-596-573 (Spain)

Phone: 44-845-602-9900 (UK)

Phone: +1-800-227-4262 (US)

Useful Links

Frequent Flier Program: Asiana Club

Flight Status/Schedule: see Website

Social Mediahandles: FacebookTwitter


About Asiana Airlines

With a philosophy of presenting maximum customer delight through best safety and service, Asian Airlines has achieved global stature. Asiana Airlines and Korean Air are South Korea’s two main airlines that have their bases in Seoul. Asiana Airlines has its international center at Incheon International airport and is affiliated with Star Alliance, carrying passengers and freight to over 90 destinations around the world. Fully owned by the Asiana Airlines Co., Ltd, Asiana Airlines was established in 1988 and is committed to sustainable growth via ethical corporate social engagement. This can be seen in all that they prepare – be it ethics, human resource management, quality control, or the service and products they dispense.

Also Read: Top 20 airports with highest passenger traffic in the World

The Star Alliance member gives all flights from its main hubs at Gimpo International Airport and Incheon International Airport. It has codeshare agreements with big names such as Qantas, Qatar Airways, Air Canada, Air China, EgyptAir, Etihad Airways, EVA Air, Singapore Airlines, South African Airways, Thai Airways, Turkish Airlines Philippines, Singapore, and the United Airlines.


As for the major destinations, the network includes Australia, China, Russia, Japan, France, Germany, India, Italy, Taiwan, Turkey, US, and the UK. Within South Korea, it connects Gwangju, Jinju, Cheongju, Daegu, and Seoul.


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